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COVID-19 & IPEX

Tuesday 17 March 2020

COVID-19 & IPEX

Dear relationship,

The spread of the Coronavirus (COVID-19) leads to various measures and restrictions nationally and internationally. Limitations that also affect the way IPEX works.

With this message, IPEX wants to inform you about the measures that are being taken to minimize the risks during this difficult time. Our unconditional commitment to the health and safety of you as a customer, the community and our employees is paramount.

Production and delivery
At the moment, all our production facilities, although with adapted safety rules, are working according to plan. We do not currently expect any significant delivery delays.

Production capacity
IPEX has a internal social workforce, with about 30 people, this groep is temporary reduced to half, as there is no enough space to create a workspace with enough appropriate working disctance, depending on the product, the production capacity could be less.

Contact with customers
Our Account Managers work from home. There is no physical customer contact at this time. Do you have an appointment with one of our colleagues soon? Then he will contact you and discuss the possibilities for a telephone appointment or, for example, video conference.

We do everything we can to maintain our level of business and to ensure that you continue to receive the quality of service as you are used to from IPEX. In an emergency, IPEX will act appropriately and make the necessary adjustments in the interest of the health of our employees and customers.

Of course we will keep you informed of any developments and we can be reached within the normal opening hours on our telephone number +31 (0)547 384 635.

Contact and questions
Do you have any questions regarding this message? Do not hesitate to contact us.

IPEX wishes you and your employees the very best!

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